Privacy Policy

Who we are

PremiumWalls, 4th Floor, HSR Layout 7th Sector, Behind TotalEnergies, Bengaluru - 560068, Karnataka. For any question about this policy or your information, contact support@premiumwalls.in or call +91 81518 15149.

What we collect

When you send an enquiry

When you contact us, we may ask for:

• Your name and mobile number, so we can contact you
• Your email address, if you give it, used to send the written quotation
• The area and pin code of the property, so we can confirm we cover it
• Property type, the service you need, occupancy, approximate size and preferred time
• Any notes you add about the project
• How you would prefer us to contact you, where you tell us

Automatically, when you contact us

• The page you contacted us from, and the website that referred you
• Campaign parameters (UTM tags) if you arrived through a campaign link
• Whether you were on a mobile, tablet or desktop device

This is stored with your enquiry so our team can see the same context you had. Campaign details are held in your browser’s session storage while you browse and are cleared when you close the tab.

To protect our enquiry channels from abuse

We create a one-way hash of your IP address and browser identifier to protect enquiry channels from abuse. We do not store the IP address itself, and the hash cannot be reversed to recover it.

What we do with it

• Contact you about the enquiry you sent
• Arrange and carry out the inspection
• Prepare and send your quotation
• Deliver the work if you go ahead, and keep a record of what was done
• Understand which pages and campaigns produce genuine enquiries

We do not sell your information. We do not share it for anyone else’s marketing.

Consent

When you call, email or message us, you are choosing to share the details needed for us to respond to your enquiry. You can withdraw that consent at any time by contacting us.

Where it is stored, and who can see it

Enquiries are stored in a managed database. Access is limited to the people who need it to respond to you and carry out the work.

We use service providers for hosting and for the database. They process information on our instructions and are not permitted to use it for their own purposes.

How long we keep it

Enquiries that do not become projects are kept while there is a realistic prospect of the project going ahead, and then deleted. Records relating to completed work are kept for as long as we may need them for warranty, tax or legal purposes.

Your choices

• Ask what information we hold about you
• Ask us to correct anything that is wrong
• Ask us to delete your information, where we are not required to keep it
• Ask us to stop contacting you

Email support@premiumwalls.in and we will respond.

Cookies and analytics

This site does not set advertising cookies. We use session storage to remember campaign attribution during your visit, and we may use analytics to understand which pages lead to enquiries. Where analytics is used, it is configured to respect your consent choices.

Changes

If we change this policy we will update the review date below. Material changes will be highlighted on this page.

Last reviewed 6 September 2026. Owned by PremiumWalls.